Huzzah, Tera, congrats on the maintain! A maintain is ALWAYS a great thing and a success!

I love guac also. I make it with just a mashed avocado and maybe some piquante sauce and I eat it with Triscuits to avoid a lot of corn chips, although at a restaurant I can certainly put away the corn chips.
Marie, congrats on your loss and the change in ticker by 6 pounds! Woot!
I also had that issue with the Magic Bullet. It didn't get the frozen berries perfectly smooth and I had to sometimes stop the machine and unclog things. That did happen with the soup I made as I filled the cup a little too much with frozen mixed veggies and not enough water. So I stopped the machine and put in more water and it made beautiful soup.
I've had no problems with strawberries or anything with the Nutribullet but I do cover them with water and make sure not to go above the fill line.
I'll try a frappiccino with ice soon.
Nothing in the book I bought with it or the recipe/instruction book that came with the system mentions using frozen produce or ice. Maybe the Magic Bullet literature didn't either, but I've always used it with the MB. I agree the original Magic Bullet didn't get all the ice. I used to make a coffee/soymilk thing with ice in the MB and it was good but am hoping the Nutribullet will do better.
I did have trouble when I first got the Nutribullet (just as I did with the Magic Bullet) separating the blade/lid from the cup. It was stuck at first but I managed.
There are a lot of good blenders, I know. I loved the big blender I had but gave away but it was, er, BIG and I only make individual servings. Plus this machine has given me the best texture I have achieved on frozen drinks and soup.
Going to try frozen bananas in it today, makes ice cream. Woot!
Er, but as I say, not meaning to advocate for this machine, just like it.
I AM missing an extra gasket I thought I ordered. It was nowhere to be found in all the stuff I got. I ordered for two as a friend wanted one and I ordered a second one and gave it to her for Christmas. I don't know how she likes it.