Now that I've heard from other people from another forum I belong to, I'm not the only one to experience problems with ADP. Apparently they don't really care for the small businesses....and that is what we are.
And to top it off, I've now determined that they have not filed our quarterly IRS return. I called the IRS, it was due 7/31 and I was "assured" it "would have been filed before the due date" but they had no way of determining when it was filed. Per the IRS, if it was e-filed (which I was told it was), then it would show in the IRS system within 48 hours. There is no record. It should have shown up yesterday at the latest. I have a call into ADP to have a supervisor call me back.........still waiting 45 minutes later.
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