100 lb. Club - Disgusting Lean Cusine...Must See Pic..
01-20-2006, 08:09 PM
I just made this and I want to die looking at it. Why is the shrimp like that? Notice one end of the shrimp looks fine and the other looks rotten? I was shocked and didn't dare eat it. I took a pic to write the company. Any suggestions on what to say to them? Thank gosh I heated this up directly from my freezer at home and wasn't depending on this for a meal at work or I would have been screwed.
01-20-2006, 08:16 PM
oh gosh that looks disgusting, I would be so upset But i don't even like shrimp eew I would write a very mean letter! GROSS!!
01-20-2006, 08:18 PM
Ick - I don't think you'd need very many words as long as you include that picture. How does it smell? How annoying. I wouldn't have touched it either. I bet you'll get coupons for free entrees.
I know once I bought a package of lean pockets and there was NO filling in them!!! Yep, heated it up in the microwave and cut into it and it was empty. Anyways, they sent me $20 worth of coupons for free food.
01-20-2006, 08:49 PM
whoa.. I don't know what I would write to them.. but I certainly know I wouldn't want to look at that! What a let down
01-20-2006, 09:24 PM
The shrimp reminds me of when they are raw but don't they precook everything and it is just a matter of heating it up??? I would say something to the effect that the shrimp looked spoiled and you were afraid to eat it.
01-20-2006, 09:30 PM
The shrimp look uncooked to me too.... but I agree, just tell them they are spoiled and gross.
01-20-2006, 10:09 PM
Those definitely look raw rather than rotten - see how the ones on the edges have turned pink? I think it's because stuff on the edges cooks faster than the stuff in the middle in a microwave.
Either way, it's not something you should find inside a frozen dinner. :barf: That's for sure!
I'd write them a note explaining that this is what you found when you heated your dinner for the recommended time. I'm sure they'll apologize and send you some coupons.
Just an afterthought - maybe they're supposed to come that way and there's something wrong with the microwave? :dunno:
01-20-2006, 10:26 PM
Yuck! :barf: I would definately be contacting the company.
01-20-2006, 10:37 PM
Normally they put cooked shrimp in the dinners. Some companies cook them in the containers they're sold in, then flash freeze them. Either way, the shrimp isn't cooked except for the pink edges. Looks pretty gross. Most of the food companies are good at sending out coupons for free products if you call them or e-mail them and tell them the UPC code and any batch numbers from the packages; they like hearing so they can trace things back to the batches and correct the problem. Definitely write them!
Their contact form is at
Stouffer's is a Nestle company.
01-20-2006, 10:37 PM
That's awful looking!!!!:no: I would definitely write to them and complain because that is not right.:write: You are VERY lucky that was not a meal at work. I would have been very dissappointed. It was probably even more disgusting looking in person!!:p
01-20-2006, 10:47 PM
I always try to avoid lean cuisine type frozen food. They cost a lot for what you get in terms of quantity and quality.....the picture provided in your post tells it all.:barf:
As other mentionned,you can write them a very angry letter....
In addition to, really scare them, have the FDA CC'ed on the letter.
Maybe a lab analysis can reveal unpleasant surprises......
01-20-2006, 11:54 PM
The shrimp is not rotten it just not fully cooked. You need to stir your food halfway thru the cooking in the microwave.. I eat this lean Cusine meal all the time and if you don't stir the shrimp will not cook all the way.
01-21-2006, 01:57 AM
Wow...what LC meal was that?? I want to avoid it. :P I've eaten a lot of different LC frozen meals (and WW) and the shrimp have always been fully cooked out of the package, just frozen. They screwed up.
01-21-2006, 07:33 AM
01-21-2006, 11:02 AM
I would advise not writing them an angry letter. Write them, but do so with courtesy. I was on the other side of the customer service equasion for several years, and I can tell you that angry rants about products are not handled well by the majority of employees.
When you contact any company with a problem, start out on a good foot; write a well-thought-out note listing the facts, stating your disappointment, and saying what you expect. Avoid inflammatory remarks, name-calling, and generalization. It doesn't hurt to say something like "normally, your frozen entrees are great and I buy a lot of them, but...". End it with something like "I know your company stands behind its products and I know you'll make this right."
That will net you better, and likely faster, results. As the saying goes, you catch more flies with sugar than vinegar. ;)
01-21-2006, 12:44 PM
I saved the dinner on the counter for a few minutes waiting for my mother in law to come home to show her sence she's doing weight watchers also. She said whats that horrible smell. I showed her the meal but said I didn't realise the house smelled bad. I bent down to smell the shrimp and started to gag so bad. They were rotten. I threw it in the garbage and took it out to the garage tied up in a bad. I did e-mail the company and sent the pic. I will update on what there response is.
01-21-2006, 12:56 PM
From a shrimp-eater here .... the shrimp do not look rotten, they just look raw, as other posters above said. The pink part is cooked, otherwise shrimp are white or gray when raw. If the shrimp are supposed to be pre-cooked for that dish, then they were not. If they were frozen raw, to be cooked by your microwave, then maybe it didn't cook long enough (microwaves differ so much, and these things have to be stirred.) I'd call the company ... question them nicely, and I think you'll get a decent explanation and a good response. Stouffer's is a good company! :-)
01-23-2006, 11:57 AM
I agree with the others that they look raw. I ate that meal a week or so ago and noticed my shrimp had done the same thing. I ended up having to cook it an extra couple of minutes to get all the scrimp a pink color and not the gray.
01-23-2006, 01:46 PM
I second (or third or fourth...) that they are simply undercooked. Mushy raw shrimp definitely will not have a pleasant odor, but that doesn't mean it's gone bad. If it was truly rotten, I don't think the parts that cooked (pink) would even have looked normal, but they do. It probably just needed to be cooked longer, and most microwave meals come with little disclaiers at the bottom of the label that state that microwave ovens vary and cooking times may need to be adjusted. You could still send the picture and a (polite) note, but seeing that some of the shrimp are half-cooked (half pink) says to me that it just needed some more nuking :^:
01-23-2006, 11:49 PM
I promise you that shrimp smelled completely rotten. I did try re-cooking it for another 5 minutes just to see if the smell would die off and it would turn pink. It did not. The whole house reeked. It was horrible. Oh, and the company sent me this today.
January 23, 2006
Dear Ms. LiFonti,
Thank you for taking the time to contact us about STOUFFER'S® LEAN CUISINE® Lemon Garlic Shrimp. We welcome questions and comments from loyal consumers such as yourself and appreciate this opportunity to assist you.
We have read your email and appreciate the photograph you sent. Raw shrimp will have a gray pigmentation in the flesh. When cooked or blanched, this pigmentation will turn pink. Different species of shrimp will have slightly different coloring when cooked. Also, the degree of pigmentation of the shrimp is somewhat impacted by the diet and the environment where the shrimp lives. A darker or muddier bottom will cause the shrimp to be darker while a lighter or sandier bottom will cause the shrimp to be lighter. Our shrimp is a farm-raised white shrimp (Penaeus vannamei) from Thailand. It is the dominant specie found in the global marketplace and tends to have moderate or fairly light pigmentation.
At Nestlé, we are dedicated to you and your family throughout every phase of your lives. Your feedback is valuable to us, as it helps us to improve our products and services.
We appreciate your interest in our products and hope you will visit our website often for the latest information on our products and promotions.
Consumer Response Representative
01-24-2006, 08:39 AM
definetly raw...but I am very particular about the protein portion of a meal. I really would be sick!
01-24-2006, 12:48 PM
I knew there was a reason I was a vegan...you don't get this problem with beans!
01-24-2006, 03:46 PM
Melody, you said, "I promise you that shrimp smelled completely rotten. I did try re-cooking it for another 5 minutes just to see if the smell would die off and it would turn pink. It did not. The whole house reeked. It was horrible."
I don't know about anyone else here, but if I nuked one of those tiny dinners for five MORE minutes (than regular cooking!) in my microwave, it might totally obliterate it!!! :D