Hi Jess and welcome
Oh boy, insurance companies are just praying you won't appeal it.. they are pretty much counting on it. Do yourself a favor... get a letter from your doctor / surgeon and send it in... track it, write down everything they (insurance co) say and who you talked to, call every day... pretty much haunt them !! I know several people who have had to send in letters and then got approved
Give it a try, can't hurt.
~ WORRY LOOKS AROUND, SORRY LOOKS BACK, FAITH LOOKS UP ~
Courage doesn't always roar.
Sometimes courage is the quiet voice at the end of the day saying,
"I will try again tomorrow."