I received a phone call from the area director early this morning (she got right on top of it). They are sending the EFA bottles to the manufacturer to have them tested. They said they have only had problems with a couple of them. They are compensating the cost for me, including the three weeks I've been on/off program - so that is really nice.
They think the EFA might have been on the UPS truck too long or something. We'll see. I can't wait to get rid of them though and get a new bottle.