You might want to sign up for a free Hotmail account and email them with that. Hotmail has a "bulk folder" where they put spam, instead of returning to sender. So be sure to check your bulk folder for any replies from them.
I dialed their number and also received an error message. I'm in Tennessee.
I think you should dispute the charges and get a refund. You have not received the product, and probably won't.
To be honest, I believe this would have been a waste of money anyway.
The ingredients they list on their site are:
Calcium Carbonate
Dicalcium Phosphate
Cellulose
Papaya
Grapefruit
Cranberry
Kiwi
Banana
Blueberry
Grape
Vegetal Stearic Acid
Vegetal Magnesium Stearate
Hydrolised protein
There is nothing there that will help you lose weight. They will include a low calorie diet plan with the product. The plan is what causes any weight loss.
They have crazy crazy crazy testimonials on the front page! They indicate you can lose 10 pounds per week, saying some people lost 60 lbs in 6 weeks, 43 lbs in 4 weeks, etc. This is impossible, unless you have liposuction! Also, They claim the product burns off fat and tones your muscles while you sleep. These are hard warning signs that this is a worthless product. Nothing can do that.
Quote:
STARDIET PM is so new, so revolutionary that the entire weight-loss industry is amazed. For the first time you don't have to follow a strict diet to lose weight. You slim down during the night while your body becomes more trim and firm.
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AMAZED they haven't been shut down yet for false advertising! Give it time, the FTC will take care of them. In the meantime, please dispute the charges with your bank while you still have time.
Good luck