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When it comes to emergency services, we also need to recognize that humans make mistakes and don't do things according to how the system wants them. That's just a fact of life and if we can't handle it (not saying we have to like it!) then we need to reconsider our positions because human nature doesn't change.
If I had a nickel for every time a person called 911 over 4 hours too late, came into the police station when it wasn't important, wasted my time with an 'unimportant' event or didn't contact the police for something extremely serious (ie. elderly people that don't like to 'bother' police when they are being robbed blind) then ... you know? It's frustrating, I know. But we can't brand people and ignore that a person may have real issues. It may be the 1 time out of 100, but that's our job.
I agree. Well said. I had a patient call 911 for stroke symptoms, FOUR days after he had a stroke! One of the big things with strokes is catching them ASAP. I will the man was not worried about bothering anyone. That was years ago, and I still think of the poor patient.Originally Posted by sacha
I agree that healthcare workers would be annoyed but "we" (meaning those of us in emergency services - nurses, doctors, 911 operators, police officers) need to remember that by becoming jaded and branding people with stereotypes is how people fall through the cracks and someone gets hurt - or worse. I know, I sat there myself many times rolling my eyes to the same thing over and over again but complacency in these jobs are what gets people hurt.When it comes to emergency services, we also need to recognize that humans make mistakes and don't do things according to how the system wants them. That's just a fact of life and if we can't handle it (not saying we have to like it!) then we need to reconsider our positions because human nature doesn't change.
If I had a nickel for every time a person called 911 over 4 hours too late, came into the police station when it wasn't important, wasted my time with an 'unimportant' event or didn't contact the police for something extremely serious (ie. elderly people that don't like to 'bother' police when they are being robbed blind) then ... you know? It's frustrating, I know. But we can't brand people and ignore that a person may have real issues. It may be the 1 time out of 100, but that's our job.


