Good for you. Sometimes I am tempted to do stuff like that. I guess I haven't gotten to that point yet, since I've only worked at this for a couple months. In my old job I was always trying to find ways to "get back" which really is a terrible way to look at it. But you can only do customer service in one place for so long.

I used to make sure people who did lots of returns didn't get their reciepts. Oh and there was this company who would call up to order supplies and want us to break all the rules for them and they would never have item numbers their order would be like "3 packages of sharpies" "paperclips" etc and they wanted us to hand pick them out of our stock. And for some reason management agreed. Everytime it was my turn I made a concerted effort to find the most expensive items I could find.
I need to find something i can do without getting caught. *LOL*