Hi, Pebbles! Each little icon has a code...for instance, if you type a colon and then a lowercase P, you get the green face with the sticky out tongue. Of course, that doesn't help when you are trying to get a birthday cake, but I've memorized a bunch of them and just type them out instead of waiting for the little window to pop up, as I have a very slow computer.
For the thumbnails, when you hit the "go advanced" button, you will find a section at the bottom that allows you to upload photos and graphics. PM me if you want me to walk you through it.
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