So apologies to anyone here who works for UPS but seriously, their customer service SUCKS. My fiance was expecting a very important package (his new phone, which cost $100) and it was expected to be delivered today. So when he came home he checked the tracking number and it said it was delivered today at 11am. Only thing is, I was home, no knock, no doorbell and we even left a note saying to knock hard (since the doorbell is weak). So now I'm mad and so is he, he tries to call UPS and they tell him he has to contact the shipper (which is someone from eBay, natch), blah blah blah, so I get on the phone after he hangs up. I deal with those morons every day at work (I work in receiving at David's Bridal, and packages with thousand dollar wedding gowns come to our store destroyed, luckily nothing has been missing... yet, but one day I found someone else's package in one of our boxes because it had opened up).
Anyways, so both the people I talk to are morons and basically tell me they can't do anything and that I have to contact the shipper (whatever they'd do, I still don't know). So we go knocking on all of our neighbors' doors, nothing. We go to the apt complex down the street to our same number, nothing. I'm about to drive down to the UPS distribution center to complain. Then for some reason, I decide to look on our balcony.... and there the package is, banged up. And mind you, we live on the second story so the UPS guy had to THROW it up onto our porch. Seriously.
If he had left a note saying it was on our balcony, whatever. Or if he had just left it by our front door. Why in God's name he threw it onto our balcony is beyond me. He didn't know if what was in there was breakable.
So I called again and filed a complaint and the woman I talked to was so much more helpful than the other two men I talked to (one of whom was a supervisor). So someone from my town's distribution center is going to call me.
Is that not the most ridiculous thing you've ever heard or what?