Quote:
Originally Posted by oseybaby
thanks, how is their customer service, substitution etc. I ordered DY, but was thinking about trying DTG. I wonder which is better?
I just looked at the menus and DTG sounded a bit more appetizing to me. I haven't had to substitute anything yet, but I think I may in week 2 (there's an mushroom omelette with Brussels sprouts that I don't think I'd be too keen on). I'll let you know if they get that sub right.
As for the CS, I haven't had to deal with anyone yet, all I did was submit my order online, got a confirmation and tracking a few days after that, then my food arrived.
The only "complaint" I have so far is that the reheating directions are very vague and basically the same for every meal. So you may have to work out your own cooking times and methods. But so far I haven't burned or underdone anything.