Okay, I am just about at my fill of Verizon. First, 2 weeks ago I went to cancel a main phone line of an account that has other #s on it, and they have to charge me $40 to cancel a main account. When they separated the accounts, my DSL got deactivated because it was used with a secondary number, so I couldn't get online except by switching to dial-up. Both my desktop and my wireless notebook are affected. Monday I called so they could reactivate my account. Now, supposedly the account is reactivated (I can log into the website) but my internet access still isn't working. On my modem, the wireless light is constantly flashing, and the internet light has been off more than it's been on. I'm going to try to call them again because at this point I don't know if the problem is on my end or theirs. I've been told sometimes it takes a long time...why, I don't know. I've also read some horror stories online about Verizon. And, of course, when you call them, you're talking to somebody in India, literally.
Add to it, I have their cell phone service as well and my dinky Nokia prepaid Tracfone gets better reception than theirs...and I'm in NYC. Not impressed.
But now I am wondering about accessing via cable, like with Time Warner Road Runner or something. Does anybody have this? I have their cable service already. I was wondering, when it's installed, does it matter where the actual cable line is? My cable is attached to my living room tv, my computer is in the adjoining dining room. Also, about how much does it cost per month?
Thanks for any suggestions or info!