I have worked in restaurants since I was 15, and I have seen coworkers (and myself) make lots of mistakes.
But today I went out to lunch with two of my girl friends to an undisclosed steak house. Being diabetic and really jonsing for a soda, I obviously ordered the only options at most restaurants. Diet coke. My two girl friends also ordered diet coke. Both of these beautiful girls are larger then I am and are also trying to reach a healthier lifestyle. I can not tell the difference between diet soda and regular. All three of us ordered salads. After finishing our first round of sodas, our waitress came back and asked us for refills. We said yes, and she went back and got them, and that is when the problems began. "One coke and two diet cokes" she said as she sat them on the table, the regular placed in front of me. I said, "I'm sorry, but I ordered a diet coke, too."
Then she said, "I know you did, but you don't need to be drinking diet, its bad for you if you don't need it."
Our salads then come out. One girl ordered a caesar, dressing on it, it was fine, the other two of us ordered different salads with dressing on the side. She brought mine piled with dressing. i don't like that much dressing, never have. It makes me nauseous. I like my lettuce not drowning. My friend's was on the side, as ordered, and I got a similar response to the one i got with coke.
First, this cheesed me off because my blood sugar was good and the meal I ordered was "free" so I didn't have to do a shot. Then I did after drinking 20 ounces of regular soda. I really was happy at the prospect of an insulin free lunch.
Secondly, she was implying that my girl friends needed to be drinking diet soda and I did not. One of them was deeply hurt by this, because she heard that a lot from a family member. This was rude to them. And I am not over weight, but I am trying to lose weight that my DOCTOR suggested would be good for me.
Third, it is not a servers job to determine what is and what is not healthy for the guests. I often think twice about seating ht ewoman on oxygen in the smoking section or bringing a 20 ounce steak to a man who just finished saying he had a heart attack a few months back, but it isn't my place. I bring them what they want, that's part of the job.
Fourth, this was not a mistake, that the server thought I said coke, she acknowledged both that i had requested dressing on the side, and diet coke. The manager took my meal off, by not my friends who had been insulted by our waitress, one of them to the point of tears, and didn't really aplogize for her behavior...except he offered free dessert *slaps forehead* which we declined.
Thanks to our waitress I got to jab a needle into my stomach and my friend cried on the way home. i will never frequent any franchise of this establishment again.
sorry i had to rant. I'm writing cooporate because there is no excuse for this sort of behavior.



THEN she might've thought twice about bringing you the salad with the dressing! Sheesh!