Quote:
Originally Posted by QuilterInVA
I'd like to know how much they got for it, wouldn't you?
Nope, none of my business. I trust they carefully considered their options, and did what was best for themselves and their families, which is as it should be.
Having worked as a computer programmer for a Fortune 500 Company (supporting older code, so doing a lot of debugging work), I know how easily these things can happen (and unfortunately how angry it makes customers).
The timing is unfortunate, because a lot of people are going to assume it's a forecast of problems to come (which is probably not true), but it can happen so easily, and the problem can be so difficult to find.
Often improvements mean fewer, less frequent problems, but can also mean mean bigger problems when they do occur, and people will forget or not notice that there are much fewer problems than before, and will perceive only the "bigger" nature of the new problems.
Even understanding and sympathizing with the problem, yesterday was rough. I kept trying to log on, even though I knew it would probably be less stressful if I just accepted that the problem might take a while to fix and not try to log on until today (that's what I kept saying to myself, but I didn't listen).