I found this site to be very informative and thought I would try to give something back. I'll try to update this thread periodically with my thoughts on the food, which I just received this afternoon.
My first impression wasn't very good since both gelatin desserts had come open and - while they were still partially "solid" - there was red liquid all over the place soaking into cardboard containers, etc. Fortunately, the muffins are also wrapped in plastic (and not just in the little cardboard box). Everything else is in plastic containers and so is ok just sticky!
The good news is that the customer service person I spoke with was very nice and credited my account for those two items immediately. I just love good customer service so two thumbs up for that!