I'm a bit of a skincare junkie so I wanted to add my 2 cents
My skin is dry/normal, and can be sensitive to harsher products.
I personally don't wash my face in the morning beyond splashing some cold water in the summer maybe. I find my make up applies much better when my skin hasn't just been washed. So I do 99% of my cleansing and masks in the evening.
I alternate between washing my face with my Clarisonic with the Origins Checks and Balances face wash (I've found this amazing for redness, despite it not being sold as an anti redness product) and Castor oil steamed off with a muslin cloth. I used the face wash for ages before I had a Clarisonic though and it works just as well.
I alternate because I feel my skin benefits from both. My skin has been much more normal than dry since including the castor oil. I haven't had any breakouts using the oil, partly I think because I still use a proper face wash too.
I am a big fan of clay and charcoal masks. Atm I am using Simples deep cleansing mask which I'm really liking. I am very anti scrubs and exfoliators like St Ives!
I don't use a toner every day, but when I do it is always Sanctuarys Pore Refining Toner-Made my pores go from being larger than I'd like to barely visible. Mostly I love it because whilst most pore refining toners have alcohol in, this one doesn't! <3
I'm still on the look out for an eye cream and moisturiser I love, but I would recommend Olay Classic beauty fluid as a good one to try. Eucerin is another good brand for moisturisers targeted at sensitive skin and redness.