G'day all,
Well I will have to have a bit of a 'vent' today.
I am sure it is now the world over but how do you feel about getting the run around with all the large utilities and banks.
You cannot talk to a person, you ring and you have to go thru a ridiculous amount of prompts to be put in a queue and told that 'your call is important........'
Yesterday dh asked me to sort some things out at our bank. Went to the bank told them I would really like to speak to a PERSON rather then on the phone. Of course they said she could help me only so far but with some of the other issues I had, she would have to ring herself to get the answers, like what is the balance on some of our different accounts!!!!!!
The manager (a young girl in her early thirties) and another lady tried to help me but they themselves were very frustrated with having to ring and go thru all the prompts themselves to be then put in a queue, you would have thought there would be a hotline for staff.
I ended up being there for almost 3 hours trying to get things sorted. The staff at the bank and myself parted the best of friends and they said they enjoyed the challenges I threw to them
Then of course dh is the primary account holder and HE must make the changes I requested.
Went home and thought I would have a talk to you guys and I had problems with my service provider again
Rang them and after the many prompts got to a young girl who was so patronising using stupid analogies why I was unable to get on the net etc. etc. By this stage I was really angry
, told her that I had been using the internet for the past 6 years and her ridiculous analogies made no sense at all. I then requested to be put thru to a senior technician who could help me with my problem.
As you can see I am back on line again.
Just as well I have the time to do it, I am sure they count on people just giving up, too hard, too much time.
Once upon a time when I worked full time that is how I felt, I now have the time so watch out
Now that I got all that of my chest, life is good.
I am very much on track with my points etc. and feel I am going the right way and I WILL succeed shedding this weight.
Fantastic
Trudy being able to put a dress that once fitted over your present day clothes. Good for you.
I haven't done much exploring as yet, I have been walking in the garden across the road from me, they are just superb. The climate here being cooler than Sydney is reflected in some of the beautiful plants grown in the botanical gardens.
Have a great day all, I have rambled on long enough again.
Cheers
Maria