I recently joined the local WW meeting and was extremely disappointed in the reception I recieved.
The leader ignored me completely suffice to suddenly announce to the group of about fifteen that.. and I quote - "Emm will now go home and eat all her 49 extra PP" - unquote.
I was really furious and explained immediately that having just been on 800 cals per day for the last several weeks that it was very unlikely!
The second week, again completely ignored even tho' she went round the group as last week and had a short talk with each one and in particular the four new ones that had just joined. There was a man present who was a gold member and after she had got him to announce that he had lost 37lb I decided to interject and say that I had lost almost the same BEFORE joining WW, but this fell on completely deaf ears and I was ignored once again!
I have contacted the customer service dept and given them all the info necessary but have had little to no reply suffice to say that the leader should be contacting me soon.
This is soo typical of these big companies. We pay thro' the nose for a service but when it is not satisfactory they are not in the least bit concerned nor interested!
I have posted this on two other forums and have been amazed at the amount of people who join and then are not pleased with their reception and just leave without putting forward any complaint. That means hundreds of people are paying at least £15 + and not getting anything for it!...