I've had a couple hateful pms (none here). Only once was really bad. I tried to "make nice" with the person and apologize and try to see her side, but the more I tried to be nice, the more she attacked, and it became really clear that the woman was just a complete nutcase.
I've never seen a hateful post from you, and I can't imagine you doing so. Some people do feel that any disagreement is an attack, but people who go off the deep end, often have mental health issues.
In my head a "borderline personality disorder" alarm goes off when I encounter that kind of response. I'm NOT saying that a mental health diagnosis can be made in response to an online post, but it's a gut reaction bbecause when I worked in the mental health field it was such a classic (and dramatic) symptom. For people with the disorder, everyone is either their bestest friend in the universe, or their worst enemy/satan himself.
For a reasonable person, feeling pure hatred coming from someone is a very uncomfortable feeling, and the natural response is "what did I do?" but the answer is nothing, this is all in her head, not yours.
Even having the degree behind me knowing all of this, when it happened to me on the boards, I pm'd bunches of people on the group, asking if I had been out of line. I got the same advice you're getting now, some people are just nutburgers (the "clinical term" of course).
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