Hey, Duck fan! do you go to the Eugene center?
Anyway I would make sure you are getting in lots of water, and have the maximum HNS you can for a few days and see if that budges the old scale. I have seen other people post that they had to add a HNS after they started working out. I know on the plan I am on it requires a minimum of 2 a day, I always have 3 and sometimes 4 on extra active and/or extra hungry days. I can have up to five, and if I really starting exercising I think I would try that.
Hope that helps, bug them again for suggestions.
Overall weightloss since March 2013
Switched to Medifast October 14.