Jillian- Wow, that's a long time before calling you. Maybe they were just waiting until all the bad press died down. Thanks for the info.
Diane- The only way I know the difference between franchise and corporate is the employees tell me at the center. When I lived in Nashville, the center I went to INSURED me that they wouldn't be closing because they were a franchise. But, they all closed anyway.
The lady I spoke to at the Knoxville center told me they were a franchise and all the Knoxville area centers were owned by the same guy. She said they were slow during the bad press, but about 4 months ago they picked up and have been doing great ever since.