In the past I followed very expensive food plans, where you have to purchase their food as well as your own. I had a lawyer husband who was willing to shell out the money. I had difficulty following their plans. I recall telling a counselor (was she really?) that I had had a cold and I took some cold medicine. I had not had a weight lose that week and she blamed the cold medicine. She scolded me for taking care of my cold! My indiscretion was using some cough drops with added sugar and having a 1/2 c of unsweetened orange juice. I was SICK!
That wasn't the reason why I ended up falling off that food plan but they still had my $1000 from my initial sign-up though. I didn't get that back although I did get back the 40 lbs that I lost while following their program.
Well, now I can't afford to join any of those expensive programs. I am finding it difficult to afford the groceries I need for the plan I am following now.
Just remember this: we are all dealing with an industry who has a lot to profit from us. This is a billion dollar business. And, yes, it involves sales and marketing just like any other product on the shelves.
I am not saying that you stop what you are doing but as a CONSUMER, which is what you are in this instance, I would make sure that you VOICE your concerns and needs to the appropriate people with this program and business. You are a paying customer and you deserve to have respect for what you are providing them: INCOME AND REVENUE!
If you feel that your needs are not being fully addressed to your satisfaction, I would then take it to the highest level that you can within that organization. IF you can't, then I would consider reporting them to a local Better Business Bureau. You have rights in this situation. Above all, these counselors need to understand that you are intelligent and capable of determining for yourself what you need to successfully follow your plan.
Too often we allow others to mentally brow beat us or intimidate us because we are fat (read: a failure). We are successful, intelligent, caring and good people who have a weight issue. That is all. Remind them of what they promised initially when you joined them and then make them honor that!
Good luck and let us know how it turns out.