[jules1216]

Originally Posted by Jen415

UPDATE:

Well, I took some of the advice here and for the last several calls, I corrected him every time he called me anything other than my name. I told him I was very serious, and that if he called me anything other than my name the next time he called, I would automatically hang up on him.

Well, he called back....and called me sweetheart....and I hung up.

He IMMEDIATELY called back, and CALLED ME BY MY NAME! And has ever since.....

It sure makes you feel powerful!!!!

So proud of you Jen!!!

Just for future reference--in the states of PA & MD your employor has a responsibility to protect you from any harrassment even from customers.

[MTHead]

Well, you know, if he does go back to calling you Sweetheart, you can always call him things like Sugar-Butt or Candy-Puss or Beer-Belly or Gummy-Worm. And is he asks about your personal life, like if you are single, you can always lie and say you are, but the herpes is acting up, and you stll aren't quite finished with the pennecillian for the clamydia, but once you are out of the woods, you'll let him know.
[This is, of course, a joke! I think you did the absolute right thing]

[Beach Patrol]

Originally Posted by Jen415

UPDATE:

Well, I took some of the advice here and for the last several calls, I corrected him every time he called me anything other than my name. I told him I was very serious, and that if he called me anything other than my name the next time he called, I would automatically hang up on him.

Well, he called back....and called me sweetheart....and I hung up.

He IMMEDIATELY called back, and CALLED ME BY MY NAME! And has ever since.....

It sure makes you feel powerful!!!!

You go Jen!!! Isn't that "powerful" feeling just amazing? You always feel better when you take control.... we're all VERY PROUD of you, "Sweetheart"

[andoreth]

Just kind of skimmed through the thread: Great getting to terms with the issue Jen!

I just wanted to emphasize that it is true: if a customer is harrassing an employee, that employee informs their boss about the harrassment, and the boss does nothing to prevent the harrassment from continuing, this is "contributing to or condoning the atmosphere of harrassment", and is just as bad as if the harrassment is comming from a fellow employee (or the boss).

Harrassment does not have to "cross a line" and be this bad or that bad to count. If the employee feels uncomfortable, and it does not stop when that is communicated, there is a problem- and it's not always possible to know just how big a problem it might be until it's too late. Too often, it seems that the easy thing to do is just let it go... but if we all did that how nice would our workplaces be?

So, Jen, I applaud you again for making it a little better for everyone. I bet that guy is like that with all of his female venders... you might have made the days of several people better by your actions.