My mortgage company sent out 2 checks totaling $1700.00 for property taxes. (One to the a county I live in; one to another county where I don't
I am tax exempt for this year. (Will be until next rollover-previous owner was tax exempt).
My escrow account has a negative amount because of this double-disbursement.
I called and got basically yelled at, I asked for a supervisor (they said he could not be reached, I'd have to send something in writing to "speak" with him), My escrow account is negative $800+ dollars (and it's their fault!
) and they want to treat me with such horrible service...
I'm afraid my monthly payment will be going up because I have a negative amount in escrow.
The mortgage company shouldn't have sent ANY check at all!
They told me a week ago that it would be taken care of by last Friday, now they're telling me it'll be after the first of the year.
Can anyone give me some advice???