Hi! I did get a reply from a manager, they say they are "horrified", but that was about it. I think the company is kind of strange. I truly am sticking with Skippy and Jif, real peanut butter. I just need to watch my portions, the good flavor of real peanuts is not worth giving up. I have found that sticking to real products satisfys my cravings , to much fat free and artificle stuff causes me to binge on full fat products. It takes discipline, but a person does tend to get satisfied faster with some fat in their diet. Plus, real peanut butter is far less expensive!