It's been almost 2 weeks! DHL has it sitting in their warehouse here in my own town! I've had to call them every day! I told them last night that I expected a supervisor to put it in their car and drive it to me TODAY!
It's not the Z-Trim people's fault. They shipped it out in a very timely manner. I've been firing off emails to them daily letting them know that I paid shipping and the shipping company of their choice is screwing me over.
I got an email this morning from them telling me that as of Monday they switched to UPS.
If I don't get it today, I'm going to contact Z-Trim and ask that they reship my order at their own expense and send a call tag to get the original shipment back.
I've never liked DHL. When I used to do shipments around the world, some customers would request them. I had to use their shipping method of choice. What got them on my
list was because we received a shipment from Egypt. We didn't know it was from Egypt. One of our guys had to get "clean room" space at National Semiconductor to take the sample in. We thought we were going to run a test for someone. Turns out DHL had rerouted some Egyptian woman's ovarian cysts to us! They were supposed to go to the Mayo Clinic! We were not even a medical office. They just put it in another package and sent it to us! Their area rep was really upset and had to spend hours retracing that package so it could get to the Mayo Clinic.
I feel better now. I'll find out if I have to go on a rampage tonight when I get home.
Thanks for reading.