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TurboSculpt great video- dvd freezing

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Old 05-18-2008, 11:52 AM   #1
start march 29 2008
 
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Default TurboSculpt great video- dvd freezing

I bought Turbo jam in April and did not buy the extra warranty protection. Love the workout. The other day I decided to try Turbosculpt and I got to section 2 and the dvd kept freezing. I tried it on a couple of different dvd players and my computer and it didn't help so clearly it is the recording. I have contacted customer service to see if they will replace it (i never used it). I tried the Firm instead but I didn't like it as much - the music wasn't as good and the instructors are a little flat compared to Chalene. Anyway I will let you know what their customer service dept is like.
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Old 05-19-2008, 08:56 PM   #2
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Just a follow up- I received an email from the beachbody website and they have said they are shipping me a new dvd. YEAH!!! great customer service.
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Old 05-19-2008, 09:16 PM   #3
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That is great news. You should join our challenge group.
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