Yes, I ordered the "Firm" tapes and they are excellent. At my present fitness level they are TOUGH but the music and the teachers are great. The cuing is good so I don't get "lost."
I agree big time with your assessment of the marketing company. I ordered the tapes, paying full price to get "express" shipping, and they finally arrived TWO MONTHS after I'd ordered -- seemed they were back ordered when I called but they certainly never bothered to tell me that. I also ordered the set of weights they offered and those NEVER arrived -- I finally called a few days ago and cancelled that portion of the order. I'll pick some up used here locally. Might not be as "nice" but at least I'll have them.
I would suggest using Collage video (www.CollageVideo.com
) to get the tapes ... I've bought from them in the past and they were prompt and reliable. They carry LOTS of the Firm tapes ...