Need to give an update. Actually all of the parts where there and my wife and I put it together last night. I looked at some more reviews and a few people mentioned that that the wave washers, 2 of them, were pre-installed. It turned out that was the only thing 'missing' and they were not actually missing. We ended up having every single piece we needed, nothing more, nothing less.
The put together is straight forward once you get going. The instructions verbally not so good, but great pictures. It is a logical set-up and they actually have it put together in the factory about as much as they could. Need two people and some patience but not hard.
Only tried it for about 10 minutes. WOW. Very stable, quiet, smooth. Computer works great. Can FEEL it. Nothing like a gazelle at all. Resistence levels work perfectly and you feel it all through your legs. So far (and it is just the beginning) VERY happy.
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