I just finished my 20min high intensity cardio on my trampoline....the last minute of my workout, one of the tabs attached to the springs let go!!!!!
I kept my receipt! I called sears...nope they wont take it back. Its past the 90 days, and since changing their policy in october (I bought it in september) they will NOT replace or refund it!
This is after talking to 4 different ppl. They wanted to send someone out to repair it. I asked her if he carried an industrial sewing maching with him???? Would it not be cheaper to replace it?????? Nope...that was my only option.
Randi, it is alot of fun, and I get my heart rate up, work up a sweat and feel really good. Its easy on my knees....dh and I were just discussing this a few minutes ago.
Sometimes it easier for them to say NO over the phone-they dont have to look you in the eye! I'd take it in tell them you've had it for a few months and want an exchange, its defective and dangerous.
Sometimes it easier for them to say NO over the phone-they dont have to look you in the eye! I'd take it in tell them you've had it for a few months and want an exchange, its defective and dangerous.
tell them it was a christmas gift so no you dont have a recipt or anything for it but it broke not even a month later and its dangerous
and if that dont work take tracys suggestion... i've had to do this before with different things... buy a new one and then stick the broken one in the box and take it back :nod:
Perhaps this is a lesson in:
1. Keep the receipt.
2. Keep the manual.
3. Keep the manufacturer's warranty information.
and 4. If you're going to want whatever to last longer than the manufacturer's warranty goes for, then buy the extended warranty.
Perhaps this is a lesson in:
1. Keep the receipt.
2. Keep the manual.
3. Keep the manufacturer's warranty information.
and 4. If you're going to want whatever to last longer than the manufacturer's warranty goes for, then buy the extended warranty.
Robin: Thanks for the "mom". I'll take that as a compliment. Perhaps what I said hit you wrong, but let me put it to you this way. How pi$$ed would you have been if YOU would have been the one who purchased the broken one after someone else returned it the way you're contemplating? Now that would make me SERIOUSLY mad, think you're buying something new, only to get home and find that someone was passing off a broken one as a new one in a new package.
Thanks Kel ....I dont actually have the manual, but it was basically a poster sized sheet, telling you how to use it. Regardless, I still had the receipt!!
Anyway, thanks ladies for all your suggestions, and Kel you are very right in the fact that I would tell them that it was broken, so that wouldnt be an issue.
Im just going to let this thread die out, before feelings get hurt, and the support we are so proud of here is questioned.