DailyPlate: old food diary automatically deleted?

megwini · 07-10-2009, 11:38 PM

Does anyone else use DailyPlate and have this problem? I clicked on Fooddiary today and discovered it's now only going back to May (I started it late March), and for that matter, everyone from May 1 to May 20 only has my exercise and comments recorded, not my food! Only May 21 and on is intact! I was kind of shocked. Is it normal for DailyPlate to delete your old food diary entries?

FitFabFiftyFive · 07-10-2009, 11:54 PM

I've never used DailyPlate , but I downloaded an application on my iphone called ilose, its recording excersise and everything I eat and drink, plus my daily weight. It's my bible now, and really good for entering recurring meals. Quick and easy.

prinny · 07-11-2009, 12:51 AM

YEAH! WTF!?!?!??!

Ok I am mega p-o'd right now.

*goes off to complain*

EDIT
WAHEY!!!! It's just temporary! Check it out:
http://www.livestrong.com/blog/blog/...-myplate-data/

EDIT AGAIN:
Well it was supposed to be restored weeks ago, so I contacted customer service to complain. I suggest you do the same. They promised it would be restored and it hasn't been.

Meg · 07-11-2009, 07:05 AM

I have Fitday entries back to June 9, 2001 and would be so bummed if they got deleted. They're my history! So I feel for you and hope they're restored soon.

interzone · 07-11-2009, 06:03 PM

The data is not gone for good! It was moved to another server for maintenance and should be back in the not-so-distant future.
I'm not allowed to post links but it's in the Livestrong blogs and was posted June 24, 2009.

QuilterInVA · 07-11-2009, 06:07 PM

If you pay for the gold edition of Daily Plate, it is kept forever. Otherwise, 3 months. I just print it out on the first of the month for the previous month. You can export it to Excel and then keep it forever.