Weight Watchers - Need help changing my profile




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Lauren H
03-07-2001, 02:29 PM
Hi, all. I went to my profile to edit it, and I just get an error message.

Those of you who managed to change your profiles, what did you do?

I clicked on "Profile," then on the "Edit Profile" tab. When I altered a couple of the fields (birthday, for example) and clicked the Submit button, I got this error message: "There is already a member with that email address, and the administrator has required that all users must have unique email addresses. If you already have a username and have forgotten your password, please click here."

The email address that is in my profile is my own. I don't get this at all.

Help!

--Lauren


Kelly_S
03-07-2001, 02:39 PM
That's the way you should do it. Your e-mail should be in there twice automatically and I wouldn't touch it if you aren't changing it. Then click SUBMIT MODIFICATIONS.

You are clicking the PROFILE at the top and not in your post right?

Lauren H
03-07-2001, 02:45 PM
Yup. And I'm not touching the email address, either.

I can change my options OK, just can't seem to change the profile.

--Lauren


Tara
03-07-2001, 05:08 PM
Lauren - That does sound odd - you should email Suzanne and ask her. I am sure she will know. Her email is: suzanne@3fatchicks.com (in case you didn't know). She is good at troubleshooting stuff like that. Good luck!

Tara :)

Itryharder
03-07-2001, 08:38 PM
LOL!!!
I thought when you wanted to change your profile, you wanted a slimmer, curvier look.
I'm not making this up, either!