Metabolic Research Center - Pushy coaches?

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12-09-2012, 12:03 AM
Hi all,

I have enjoyed meeting and getting to know most of the MRC coaches at my center, but one of them rubs me the wrong way. This week I got the flu - so I've not been following program to the letter, though some things I've been able to maintain. I've had my HNS warm, tried to keep up w my protein and veg...though I know I didn't get the qty in that is required by my menu. When I went in, however, the person that I met with insisted that I was sick because I don't take additional supplements. Then she nit-picked my journal...which is incomplete due to a weird appetite. She kept saying, "We need to try to find ways to stay on program...even when we are sick" and then would suggest yet ANOTHER item I should buy.

I've only met with her twice (and all of the others that I've met with are AWESOME!) but now I feel like going in without an appointment is Russian Roulette. However, because I like the other coaches I don't want to pick a coach and stick to them for appointments. The last thing that worries me is calling for an appointment or walking in and saying, "Anyone except *her*"....that would be so rude.

Has anyone encountered MRC pill pushers? Do you have any suggestions?

12-09-2012, 10:10 AM
I feel the same way. There is one lady who is just downright incompetent. She doesn't push products-luckily-but she can never answer my questions about my plan(I'm on breastfeeding menu) and always gets my chart wrong. Simple math is apparently beyond her.

SO...what I think I'm going to do is: the next time I get her, I'm going to be friendly and ask what days she works. Let her think I want to come in when she is there, but really just use the information to AVOID going if there is a chance I will get her.

12-09-2012, 10:54 AM
When I was on plan one of the counselors at my center rubbed me the wrong way and was a supplement pusher. At first I told the other counselors I did not care for the pushy one and that I did not want to meet with her. They suggested I write the name of the counselor I wanted to see next to my name when I checked in. I enventually resorted making an appointment with my favorite counselor - I found it easier not to rehash my issues with a different counselor each time.

12-09-2012, 05:05 PM
I had the same problem with a lady, I would actually be on program to a T and she would try to quiz me like I wasn't. I told the front desk and my counselor, who is also the manager, that I didn't want to see her anymore. I think that they will try their hardest to make it so somebody else takes your folder so she doesn't get it when you come in. Luckily, she was only part time so I knew what days to avoid! She isn't there anymore thank goodness. Also, they wrote on my chart when I first started not to ask me about any supplements and nobody ever has. For those that have people who push supplements maybe you could have your main person you go to write this on your chart that you are ONLY taking so and so and not to put you on any other product.

12-09-2012, 10:29 PM
I ALWAYS got an appointment with the same person. It made all the difference in the world. I highly encourage you try that!

12-10-2012, 04:17 AM
Interesting camaswa! They told me they don't make appointments for weigh-ins, so I never thought about asking for one anyway.

At my center, it's obvious the gals do a rotation system for who gets who when they walk through the door. Guess that gives them each a fair chance of earning a commission on something. Kind of off-putting when you walk in and a consultant that you thought you had a good rapport with completely ignores you and someone else gets up and grabs your chart. Took me a few visits to figure it out. But I guess it's good for me that they do that... since I won't buy anything extra, none of them would want to serve me otherwise!

12-11-2012, 12:03 AM
All good suggestions! I have hesitated to stick to one counselor because I really like 4 of them. I have learned valuable things from each one, and feel like i can ask more honest questions of them. I'm not sure, yet, how I'll handle this, but thanks for your feedback.

12-16-2012, 10:35 PM
Has it gotten better?

12-17-2012, 04:46 PM
Thanks for asking! I actually didn't have to deal with the "pushy coach" at all last week...worked with other that's an improvement! I haven't been able to commit to an appointment time because every time I've done so I've had to cancel because of work (I work an hour away from home, and one tiny schedule change can screw up my whole day!) we will see...

12-18-2012, 09:57 AM
It's funny that we've all seemed to experience that "one" coach that rubs us wrong. Does anyone know if they make a commission on their sales?

12-18-2012, 01:06 PM
I have one coach that I really like, but she was extremely pushy on me setting up an appointment at work for her to come in and do a presentation on MRC. I work for a big company and had to check with our wellness center. They wouldn't endorse the program (they only support weight watchers) and told me I could set something up within my department only. The counselor still was pushing for me to set up a lunch so she can come in and "sell" the program.

Something about it just doesn't seem right since I'm so new to it. I'm tired of being asked/emailed if I've had time to set up that meeting. I entertained the idea, but now I feel like I need to just tell her "no" and be firm about it.

12-19-2012, 10:19 AM
Oh dang..I haven't heard that one yet. I keep getting asked to be on their commerical and in their newpaper ad. Wonder if I get paid LOL

12-20-2012, 04:25 PM
It's funny that we've all seemed to experience that "one" coach that rubs us wrong. Does anyone know if they make a commission on their sales?

When I was reading through old threads here, I saw a post on here that was supposedly by a gal who used to work at one of the centers. She said they are commissioned and as an example said they make fifty bucks each time they sell "The Big 3" kit.

Once I accepted that they really were just sales gals, and not weight loss specialists, it made it easier to get through my weigh-ins. I accept that they are just trying to do their job. Just like any sales center (used cars, appliances) different sales people are going to be more or less driven to make their commissions or simply strive for customer satisfaction.

librarywench, I thought of you at my last Connections class. There was a note about how healthy people speak up for themselves. I think women especially have a hard time with being what we perceive as "confrontational". But really, we shouldn't be afraid to be honest with people about what we are comfortable with in our relationship with them. I believe it's called establishing boundaries.

The other suggestions on this post in affect all had you avoiding the problem. Making appointments with other counselors, learning the one lady's schedule and not coming in on her days, those are all avoidance techniques that will hold you back from really being comfortable when you head in there (because in the back of your mind you'll always be afraid that she might be there, or might figure out you're avoiding her and be offended, etc.). In my opinion, the healthy thing to do would be to talk with her honestly next time you meet with her and she starts up again.

For example, if she nitpicks your food journal - you can tell her that this is your weight loss journey, and you're proud of your choices and how far you've come. You can remind her that you chose to join a weight loss center, rather than do this on your own, because you wanted support and encouragement. Ask her to help you on your journey in ways that feel positive to you, and let her know what that looks like for you! If you don't want to be sold on more vitamins and herbs, tell her to write that in your chart! You've paid your money for that program, they need to do their job and help you succeed on it.