Announcements and Forum Help! - tech update
IBsteph
11-16-2009, 04:12 PM
Hi everyone,
I just wanted to give you a summary of where we are at. As of Friday various IB sites were subject to a vicious cyber attack. We’ve been working hard to mitigate the problem. We didn’t post in 3FC on Friday because 3FC appeared to be unaffected and we didn’t want to alarm the community if it wasn’t necessary. . Please continue to report any problems that you experience yourself as well those brought to you by other community members. You can report them by replying to this thread.
Thank you for your patience and support.
Steph-
Ruthxxx
11-16-2009, 04:16 PM
Steph, thanks for posting this. We MODs have been barraged with queries.
IBsteph
11-16-2009, 04:58 PM
I apologize for the delay. It has been madness here. thank you for your patience!
bargoo
11-16-2009, 07:44 PM
Would have posted but I couldn't get the web site to open,I was down a day and a half, all day Friday and about half a day Saturday and even today it has been down briefly a few times.
time2lose
11-16-2009, 08:14 PM
Access was much better today but I did have intermittent problems. I got the "server taking too long" message several times but would wait a few minutes and then could access the site.
JulieJ08
11-16-2009, 08:59 PM
It would be fabulous if there was a twitter or something where these things could still be announced even when the site is down. I actually found a twitter but it hadn't been updated since I think 2008 or something.
There is still the problem of not being notified of posts.
This is not just me but others on our threads. Just wanted you to be aware.
Thanks,
Tina
:flow1:
IBsteph
11-19-2009, 05:46 PM
thank you . I will let tech know!
L144S
11-19-2009, 09:49 PM
when I clck on new posts, it won't load them...
AbbySinthe
11-20-2009, 08:09 AM
All yesterday I was unable to reply to posts. It would just time out. I even tried sending a private msg to IBsteph and an email via the contact us page but nothing worked.
Thankfully, it's working now. Not sure if anyone else has periodically run into this issue but just wanted to give you guys the heads up.
EZMONEY
11-20-2009, 10:04 AM
I had a lot of trouble throughout the day replying to posts.
IBsteph
11-20-2009, 04:06 PM
Ok i know we are still seeing some stability issues so i will tech know
please keep reporting it here
thanks
Lackie
11-23-2009, 06:37 PM
Also it's not *THAT* big of a deal, but when I sign in it says you have used 1 out of 5 attempts to log in, but when I am on the front page I am signed in and I can reply to posts. Then sometimes it says thanks for logging in and then when I get to the front page it shows I am not logged in until I click on a sub-forum.
EZMONEY
11-23-2009, 10:59 PM
I have not been able to post pictures tongiht...click on manage attachments and nothing happens...also not able to get the bigger page of icons...
WaterRat
11-24-2009, 02:37 PM
And there still is no way to edit on most newer threads. Thanks.
WaterRat
11-24-2009, 02:38 PM
Hlmmm, that message did give me an edit button, maybe it's fixed?
EZMONEY
11-24-2009, 03:29 PM
I can post pictures now but still can't get the bigger page of icons to come up.
IBsteph
11-24-2009, 03:31 PM
hey guys
I will escalate this to tech too. Any other things to report?
thank you for your patience while we try to resolve this..
steph-
Windchime
11-25-2009, 04:12 AM
There were a lot of timeouts late Tuesday night, around 11:45 pm Pacific time. The site was slow and sluggish for at least several minutes before that, then became basically unreachable for about 30 minutes; I'm just now getting back on. For quite awhile, I was unable to even get a ping on the site.
I hope this stuff is fixed soon. People are going to start trying to find a less frustrating place to read and post.
IBsteph
11-25-2009, 04:04 PM
I know and I am sorry. We have had some slowness issues-
Tech is aware and is working on it.
thanks
Lackie
11-25-2009, 05:21 PM
Server is too busy. Lots and Lots today
Lackie
11-25-2009, 05:29 PM
Server is too busy. Lots and lots today
EZMONEY
11-25-2009, 08:04 PM
too busy...too busy...getting that all afternoon when I check in
we know that isn't true...aaarrrgggghhhhh
need a fix....lol
Windchime
11-25-2009, 08:33 PM
Yeah, I keep trying to post that I'm getting "server too busy" as well. I'm not sure what it's busy doing, because it's sure not busy allowing any of my posts to go through.
Operator265
11-25-2009, 10:47 PM
Well, after 6 hours of not being able to get into a thread, I finally get the chance to concur with the "Server to Busy" stuff.
cathydoe
11-26-2009, 12:02 AM
Okay tomorrow is a Holiday...this going "too busy server" thing gonna be on going for DAYS!
AR4life
11-26-2009, 12:15 AM
I hope it's fixed soon.
JazzyPeggy
11-26-2009, 12:46 AM
I hope they get if fixed, I'm motivated now after watching BL special tonight, lol.
Windchime
11-26-2009, 01:05 AM
Chances are nobody knows that we are posting this because the server is too busy for them to read this thread!
Suezeeque
11-26-2009, 03:21 AM
Thanksgiving eve: server too busy, try later. Just when I need it. I wrote an entire comment and it erased it. grrrr
DixieAmazon
11-26-2009, 09:13 AM
This is really annoying.
petra65
11-26-2009, 09:44 AM
I have a really hard time believing the "server is too busy" on Thanksgiving morning. This stuff is starting to get really annoying.
Judy Lynn
11-26-2009, 09:45 AM
The server is too busy at the moment. Please try again later.
ICUwishing
11-26-2009, 10:05 AM
Server too busy???? With WHAT??
makeupforlifee
11-26-2009, 10:29 AM
The server is too busy at the moment. Please try again later. maybe this post will work!
Mercy03
11-26-2009, 10:59 AM
vBulletin Message
The server is too busy at the moment. Please try again later.
How irritating it has become to visit this site:mad:
hhichick
11-26-2009, 03:46 PM
Ditto.
megwini
11-26-2009, 04:15 PM
Agreed. I have been getting Server is too busy over and over again yesterday and today. I can't even manage to post hardly anything!
garnetrising
11-26-2009, 04:29 PM
The server is too busy at the moment. Please try again later.
Over and over again. It easily takes me several refreshes to get through. And at times, it'll load one page but not another. XD
Iconised Ghost
11-26-2009, 05:25 PM
same here with server too busy. Roughly 4 out of 5 attempts to get to a thread or anywhere on the forum results in "server too busy"
Onederchic
11-26-2009, 06:02 PM
Same here. Server too busy, repeatedly. Annoying.
time2lose
11-26-2009, 07:20 PM
I finally had time to log in and needed the support for Thanksgiving Day. Keep getting "Server too busy" Hope this posts!
EZMONEY
11-26-2009, 07:22 PM
I was busy "serving" Thanksgiving lunch at church...
This server WAS busy.....
almost like dial-up....wink
Suezeeque
11-27-2009, 10:13 AM
I've basically haven't been able to get on for days; once in a while I get to the site but then I can't post. Sever busy message. today I'm on but we'll see when I try to post.
Iconised Ghost
11-27-2009, 07:55 PM
today and yesterday were much better for me, havent seen any more server busy messages
Jennifer 3FC
11-28-2009, 10:38 AM
Yesterday and today have been clear for me also. :carrot:
EZMONEY
11-28-2009, 10:58 AM
running smooth here also for 2 days...except I still cannot get the bigger page of icons when I go advanced and hit "more"....
is it me?....or you?
it's you isn't it?....just has to be....
EDIT ~ Now I can get it...go figure....