20-Somethings - Bowflex Treadclimber?

Does anyone have a bowflex tread climber? my boyfriends mom bought one and never used it so gave it to us, but I am having a really hard time with it, after a few minutes my left leg is significantly lower then my right (like i have a peg leg) my boyfriend checked the settings and it seems right but i can not figure it out! if anyone can help me that would be great... its a nice tool to have at home when i can get to the gym (which it being the end of the semester is NECESSARY!!)

I have never tried one but they seem like they would work. Have you tried looking in the forums under fitness equipment? Im sure someone can help you.