Announcements and Forum Help! - Invalid File response when trying to load a picture
dixied
05-13-2009, 01:49 PM
Is anyone else getting a error message when they try to change their avatar picture or attach a photo?
I get a message saying "invalid file". It's just a jpg file, and the size falls within the limits.
Suzanne 3FC
05-13-2009, 02:10 PM
Thank you for the info, I'll pass it to tech right away :)
dixied
05-13-2009, 02:25 PM
Thanks!
My co-worker just told me its cause the computer thinks my picture is ugly. Meanie. :mad:
Suzanne 3FC
05-13-2009, 02:27 PM
You're lovely and you shouldn't change a thing :) However, a flip has been switched and it might work now. Could you give it another shot?
Thanks :)
dixied
05-13-2009, 02:57 PM
Thanks!
I can upload and attachment jpg to a thread now, but I still can't change my avatar, even to one I had previously. RangerChic had the same problem changing her avatar, according to our BL thread.
Suzanne 3FC
05-13-2009, 03:33 PM
Thanks for the update! We'll look into that :)
Suzanne 3FC
05-13-2009, 04:03 PM
I was able to change my avatar, so it must be fixed :)
dragonwoman64
05-25-2009, 03:10 PM
I'm having the same problem.
Suzanne 3FC
05-25-2009, 03:13 PM
That's strange :chin: Can you tell us what type of file you are uploading? jpg, gif, png, etc.
Thanks :)
dragonwoman64
05-25-2009, 06:25 PM
I was trying to use a more up to date pic for my avatar, a jpeg
Suzanne 3FC
05-25-2009, 06:54 PM
Would you mind emailing the image to me and letting me try from this end? I'll PM my email address to you :)
Star2Be
05-26-2009, 02:55 AM
Me too, me too!! I have been desperately trying all day to upload my new avatar (to celebrate 110 lbs lost, hehe), but every time I try, it says "Upload of file failed." I can't figure out why--the avatar is just like all of the ones I've used in the past, is in .jpg format and sized correctly, etc, but it just won't work! Is there anything you can do to help me? :?: I would be VERY appreciative! :dizzy:
Brown Eyed Staccie
05-26-2009, 03:50 AM
I can't load any pictures at all - it keeps saying invalid file and I am following all of the standards...haven't had any problems until today...
Kootch
05-26-2009, 04:15 PM
I just tried both uploading and linking to a profile picture that fits within the sizes recommended. It's a jpg, if that helps...
Brown Eyed Staccie
05-26-2009, 05:25 PM
I've tried everything with no success :(
Star2Be
05-27-2009, 03:51 AM
Yay yay yay, I just tried it and it worked! Dunno who to thank for this, heh, but THANK YOU!! :D
Angel's_Dust
07-22-2009, 07:09 PM
I haven't been able to do mine in months. I wish I could.
Onederchic
07-22-2009, 07:12 PM
I had this issue the other day with changing my avatar. I fixed it by deleting the avatar I was currently using then uploading a new one.
luvja
07-22-2009, 08:44 PM
It's been doing that to me for months now! I just keep uploading the picture and it eventually works :?:
Angel's_Dust
07-27-2009, 06:25 PM
I finally got it to work!
BrittniMarie
10-11-2009, 02:45 AM
it is happening to me too :-(
Jennifer 3FC
10-11-2009, 04:09 AM
Brittni, what is the error message that you are receiving?