Diet Blogs and Journal FAQ and Help Forum - No e-mail received




View Full Version : No e-mail received


GirlyGirlSebas
06-26-2007, 11:19 AM
Yesterday, I decided to be proactive and start a blog. I chose my user name, entered my e-mail address and chose a title, however,the confirmation e-mail with the password was never sent. I tried re-entereing the information and it tells me that my e-mail address is already in use. Can you help?


Suzanne 3FC
06-26-2007, 11:26 AM
Did you use your hotmail address? If so, check your Hotmail bulk folder. Sometimes they think our auto-generated email is spam and they filter it out. We've also heard from people that use hotmail and yahoo email that don't get it at all, because it auto-rejects :?:

GirlyGirlSebas
06-26-2007, 11:54 AM
Yes, I did use hotmail. Nothing in my junk folder, so it must have rejected it....so, am I just out of luck on this one? No blog for me?


Suzanne 3FC
06-26-2007, 12:01 PM
I'll see what I can do :) Did you sign up today? Was it the same email address from your forum account?

GirlyGirlSebas
06-26-2007, 03:02 PM
Thanks. I signed up yesterday. Yes, same e-mail address.

Suzanne 3FC
06-26-2007, 08:30 PM
I signed up a new account and it came to my hotmail inbox, so I'm not sure what happened. It turns out that the system is not programmed to let me activate your account for you. Unactivated accounts auto-delete after a couple of days.

I'm pretty sure that I can add you on if you'd like. PM me with a blog name (3fatchicks.com/diet-blogs/name) and password and I'll see if it works. I'm sorry to sound so iffy, lol, we've never done this before :)

GirlyGirlSebas
06-28-2007, 11:12 AM
Hi. I sent the PM, but I see that the sign-up system is down? Were you able to get me signed on or do we have to wait?

Suzanne 3FC
06-29-2007, 07:13 AM
Still waiting, I'm sorry :( There's an issue with the database that has to be resolved before we can safely add more accounts. It was unexpected, but totally fixable :)