LA Weight Loss - skinny store clerks




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debbieduzLAWL
04-24-2007, 06:29 PM
I had an aweful experience shopping the other day.
I was looking through a rack of pants and this young tiny gal came over and said that those pants fit small so you may need a bigger size.which kind of got my knickers in a knot,but then she said how tall are you? the petits section is just over here.
I wanted to say the anorexic section is over in the kids section but I was so upset I left.
Now I am over sensitve to shopping anyway but why do people have to be like that.

I would love to hear anyone elses experiences whilst shopping.
and why is it that all the skinny people come out when the weather gets warm.
Its like they hide under a rock until spring.


bargoo
04-24-2007, 06:44 PM
Well, I don't think what she said is so bad, she was trying to be helpful, that is her job.

bizlawchik
04-24-2007, 06:54 PM
Debbie - I'm just sayin... You may see yourself as large but at 5'4 (the top end of the petites) and 146 lbs, you're not. You may have misread the situation. She may have been doing her job. But if you didn't misread it and Miss Anorexic was being snotty, one of the things you can do is tell her you're doing fine without help and then give your sale to someone else (maybe even the biggest girl there).


tosha
04-24-2007, 07:13 PM
I still shop at Catherines. Which my daughter calls the fat lady store. So no one that works there is smaller than a 14 more like 20. SO I can be no help on this one. Sorry.

marzbe
04-24-2007, 08:10 PM
I can actually take it from both perspectives.

For a long time I shopped the Woman's Department, I mean as I graduated from college in a 3X top. I wore the young fat and frumpy thing quite well.

I'm also a Department Store Merchandise Coordinator. My job is to know my merchandise well enough that I can train the sales staff to sell it to most customers. Ask me a question about any of my regular brands and I can tell you exactly how they fit and how well they hold up to wear, tear, and the washing machine. When I'm training on a brand, I make sure the better sales associates know exactly what they need to know about the fit of the brand.

A couple of weeks ago, my store manager decides to be the PIA that she can be and reorganize everyone's responsibilities in the store. Thus I find myself now reading style guides, floor plans, and all the other fun stuff that shoppers don't have any clue about for the Women's Department.

Fast Forward a few days, I walking the Women's Department with the sales manager, who's known me to never be bigger than a 14-16, which is 55% of our Ready to Wear Business. He makes a comment on how well the Caribbean Joe Women's line has been selling, and it had to be because of the way I set it so well. I come back with I just remember what it was like having no luck finding anything fashionable up here. He looks at me with a raised eyebrow and goes "What do you mean you actually shopped up here?" I assure him that I spent many of years shopping the department, and I am determined to drive the numbers so the non-Frump stuff sells, so the buyers send more and we get the sales numbers back up.


Bottom line is, good sales staff is going to know anything they possibly can about a brand. There are brands that run small and brands that run big. If they don't know the differences, that's a customer lost because of dissatisfaction. :^:

bizlawchik
04-24-2007, 08:29 PM
Megan... I was waiting for your input on this one. :)

MariaMaria
04-24-2007, 08:51 PM
I just don't see the problem in being told to try a size larger than usual, nor in being told where the (both shorter and smaller overall) petites department is.

It's not like she looked at you and told you that nothing in the department would cover your fat a** or that the big shirts that would hide your hips are over there.

zambejaly5
04-24-2007, 09:13 PM
well i am afraid I am going to have to agree with Debbie, a sales person should always error on the side of pleasing the customer, It is like when My DH was a waiter, He always carded the 50-90 aged women. they giggled and he got a big fat tip. That sales girl would have made way more points if she would have simply said, if you would like to try those on the dressing room is over there. if and when the jeans didn't fit. One can chose to put them back. or maybe, like me, I like to buy things that are a size too small, then hang it in my closet and motivate myself.

Sorry that was not so fun Debbie.
Lettie

fan4u2
04-24-2007, 10:49 PM
I have one ? why did the sales girl assume you were shopping for yourself???????? Maybe you were buying a gift for someone.I have many times gone into a store which does not sell my size to shop for my 15 yr old daughter and have been told by the sales clerk that nothing will fit me there as I'm looking through the racks.... I tell them I know but i'm shopping for my daughter who is a size 1 yes I said 1...with that they turn red in the face. They are just young and maybe there first job I tell myself...I'm sure they learn buy my comment and won't make that mistake twice:^:
Just remember they may be skinny now but as they age they might catch up...It's all a learning experience for them

debbieduzLAWL
04-25-2007, 12:52 AM
u guys are right maybe i am just overly sensitive now,but it was interesting to hear the different input.thanks

srmb60
04-25-2007, 01:51 AM
I went into a Victoria's Secret store last week. When the gal asked if she could help me ... I said I was kind of lost and need to find something that fit. She said "This is all the really sexy stuff up here. You'll want to go to that room at the back."

Wrongway
04-25-2007, 03:50 AM
I went into a Victoria's Secret store last week. When the gal asked if she could help me ... I said I was kind of lost and need to find something that fit. She said "This is all the really sexy stuff up here. You'll want to go to that room at the back."

wow... that wasn't very nice!!

srmb60
04-25-2007, 08:58 AM
Apparently I'm not sexy lookin' :p

MomOfThreeTeens
04-25-2007, 10:43 AM
Susan, I'm afraid I might have had to punch her in her condescending face! LOL

Repo girl
04-25-2007, 12:02 PM
A few days ago a sales clerk asked me where I got my cute maternity clothes, saying that she wished she had found such cute clothes when she was pregnant. I told her coldly that I am not pregnant, and these are not maternity clothes. She was not even embarrassed or apolagetic. I was so mad!

Debbie- I have been treated the same way in stores before. I know exactly the attitude you are talking about.

srmb60
04-25-2007, 12:08 PM
And it's not just us. Dh has gone into them kinda stores for gifts for me before. Once in jeans and a t-shirt ... no service. Once in a suit and tie ... shop-girls flocking all over him trying to help.

emmysmom
04-25-2007, 12:26 PM
The other day, a friend of mine went to the store and a little girl (about 6) said to her mom, "Mommy, does that lady just have a fat belly or a fat belly and a fat butt"...as if that wasn't bad enough, the mother answered, "I think both, honey"!!!!!!

Wrongway
04-25-2007, 12:35 PM
years ago when my son was young.. i was waiting with some other moms for the kids to get out of school... when this woman comes up and asked me in front of everyone when my baby was due. terrible question to begin with.. but this woman knew i wasn't pregnant... she did it to embarrass me. so i quickly knocked that smirk right off her face when i told her... oh i'm not pregnant.. i'm just fat! i said it in such a way that her face went about ten shades of red.. and the other moms started snickering.. that woman (not very popular with the other moms) high tailed it outta there... lol

KrispieD
04-25-2007, 01:03 PM
Well I had to exert some new confidence yesterday while clothes shopping.. for the first time in 20 years I went into some regular stores and even hit two stores where the young teenies shop.. bought two funky shirts but still had a moment of feeling self concious when I asked the sales girl to grab me a large in a shirt that was hanging up.. mentally I kept thinking she is looking at me thinking NO WAY GIRLFRIEND ARE YOU GOING TO FIT INTO THAT! But that was my former and crazy inner voice!
I hit another store and grabbed a top I had been in love with in an XLG and a pair of Size 11 pants.. the sales lady was older and very sweet with an accent.. she said.. hmm what size shirt you have there sweetie as I was walking into the change room.. I told her xlg and size 11/12.. she said oh no no no.. going to be too big for you.. you tiny take medium shirt and 8 in pants.. I almost laughed out loud! But she was right and they fit.
I belive kharma will give everyone a sales lady like her at some point in your life that will make up for all the young snooty things you deal with in the past.
Debbie just make sure you know how good you look and feel and don't let some young thang make you feel bad.. gravity will start to work on her body one day too :)

Kimphin
04-25-2007, 01:21 PM
I get self-conscious in some stores now that I can shop in the regular department - and, especially when I am looking in the petite section (since, apparently in the eyes of pants manufacturers, I am a friggin dwarf:kissluck: ) I just mentally hear the other people around me saying to themselves "She doesn't belong here" I guess it takes a while to get comfortable with the new body.

marzbe
04-25-2007, 01:48 PM
The average american woman is a dwarf in the eyes of most pants makers Kim! :dizzy:


As for the snooty young things, before I became the merchandise maven, I put myself through school working retail nights and weekends. At least one night a week I would be training a new hire. 9 times out of 10 that new hire would be gone within the month.

I've come to the vaild conclusion that there are two types of people that work retail.


the crazy ones, who love it, are good at it, and even when they leave it flock back
the ones that do it simply for the discount and really don't care about anything but the discount


75% of store employees fall into Category 2. The ones that are the really good ones are the ones that stay for years and have customers that keep coming back year after year to see the same sales associate.

Now if you wanted to get me started on customer pet peeves, I could go on and on for a good couple of pages. ;)

PurdueGal
04-25-2007, 02:02 PM
I went to a restaurant one time and one of the employees there pointed at my belly and said, "Is it a boy?"
I've also been asked by a stranger if I was pregnant with twins...

People just dont understand. NEVER ask a woman if she's pregnant! Unless you are REALLY, REALLY, 110% sure!!!!!!!!!

bizlawchik
04-25-2007, 02:33 PM
Interesting point about shopping for someone else too. I didn't even think of that and I shop for 14yo DD who's a 00 (yes, double zero) all the time. Maybe they just assume I'm shopping for someone else because looking in that size there's no way my calf would fit in something like that.

marzbe
04-25-2007, 05:10 PM
Interesting point about shopping for someone else too. I didn't even think of that and I shop for 14yo DD who's a 00 (yes, double zero) all the time. Maybe they just assume I'm shopping for someone else because looking in that size there's no way my calf would fit in something like that.

That's the Junior's Department for you. Though I have to say when I used to work the department you would not believe how many women were trying on Juniors clothing that by far should not even think about buying Juniors clothing. :) Trust me, I became quite good at persuading people into the right fit.

DenverChick
04-25-2007, 09:48 PM
I worked in women's retail to help pay my way through college and that is where I had my worst foot-in-mouth experience. It was the late 80s and I was working with only one other person on a Friday evening when in walked a distinguished older man (late 50s was my guess) with a very young lady (22, 23?) Our store was directly across the street from the college campus so I assumed it was a father shopping with his daughter over the winter holiday.

As they glanced through a rack of sale sweaters the man kept asking the girl, "what about this one?" or "what about that?" and she kept wrinkling up her nose like "no" or "ick". Then he said something like, "isn't there anything you'd like me to buy you?" and I said, "Boy, I sure wish my father wanted to buy me some clothes." And the girl said, "I do too." It was at that moment I realized I was waiting on Dennis Hopper and his very young bride. I just wanted to slink into a hole and die.

The moral of my story...A lot of young girls in retail mean well. They are just not terribly couth or sophisticated yet.

jtammy
04-25-2007, 10:23 PM
As they glanced through a rack of sale sweaters the man kept asking the girl, "what about this one?" or "what about that?" and she kept wrinkling up her nose like "no" or "ick". Then he said something like, "isn't there anything you'd like me to buy you?" and I said, "Boy, I sure wish my father wanted to buy me some clothes." And the girl said, "I do too." It was at that moment I realized I was waiting on Dennis Hopper and his very young bride. I just wanted to slink into a hole and die.

The moral of my story...A lot of young girls in retail mean well. They are just not terribly couth or sophisticated yet.



:rofl: That's too funny!

Wendelina
04-26-2007, 12:46 AM
I had a nasty Victoria's Secret episode too.. one of those young snooty girls trying to "help" me. At the time I was a size 12 and wore a size Large. When I received a VS gift card, I went right away to redeem it. Well the girl that was "helping" me assured me that they didn't carry anything in my size and that I should try Lane Bryant instead. My friend just stood there with her mouth open in shock. I nearly threw the card at her! I decided to ignore her remark and find something on my own. I found a lovely frock and then hunted down another sales girl to take care of my sale. I then strategically stuck my tongue out at the first girl on my way out the door. Ahhh.. satisfaction. :-)

Ready2ShedLBS
04-26-2007, 02:09 AM
I went to a restaurant one time and one of the employees there pointed at my belly and said, "Is it a boy?"
I've also been asked by a stranger if I was pregnant with twins...

People just dont understand. NEVER ask a woman if she's pregnant! Unless you are REALLY, REALLY, 110% sure!!!!!!!!!

my only experience like this was after I had my daughter.. she was almost 3 months and I went back to work and this girl was like " hey girl.. you ever going to have that baby" .. I just laughed and walked on. I figured she would find out eventually and feel like a complete ***. :)

Repo girl
04-26-2007, 12:43 PM
My sister Kristi and I were shopping in Kolhs the other day, looking at swimming suits. I showed her this really cute bikini and said, "I wish I wasn't so dang fat. This is so cute!" My 6 yo daughter Mataya looks at me with these big, sympathetic eyes and says, "Ooooh, it's okay mommy. At least you are not as fat as Aunt Krisit!" My jaw drops, my sister looks at my kid like she could strangle her. Then Mataya realizes that what she said was rude, so she tries to backpeddle, "I mean, you guys are not that fat, just kind of fat......but well, Aunt Kristi is the fattest one. But.....uh...um...I mean...." We just dropped it and moved on after that, but oh man, I was so embarrassed!

bizlawchik
04-26-2007, 03:10 PM
Don't ya just love kids?

Repo girl
04-26-2007, 03:27 PM
Ummmm, yeah, most of the time!

marzbe
04-26-2007, 03:47 PM
My sister Kristi and I were shopping in Kolhs the other day, looking at swimming suits. I showed her this really cute bikini and said, "I wish I wasn't so dang fat. This is so cute!" My 6 yo daughter Mataya looks at me with these big, sympathetic eyes and says, "Ooooh, it's okay mommy. At least you are not as fat as Aunt Krisit!" My jaw drops, my sister looks at my kid like she could strangle her. Then Mataya realizes that what she said was rude, so she tries to backpeddle, "I mean, you guys are not that fat, just kind of fat......but well, Aunt Kristi is the fattest one. But.....uh...um...I mean...." We just dropped it and moved on after that, but oh man, I was so embarrassed!


And I can guarentee you made the day of everyone around you. A humorous kid will put a smile on anybody's face. :D

KrispieD
04-26-2007, 03:47 PM
Don't you muzzle or duct tape the kids when you are in public? Am I doing something illegal?
In a class today with my girls, we were bending down and Jaimie my 2 year old.. said in her megaphone voice.. MOMMY YOU HAVE BOOBS.. then followed it up with WHEN I GROW UP I"M GOING TO HAVE BOOBS TOO!
Eventually the class went back to normal :)

bizlawchik
04-26-2007, 04:14 PM
:lol3:

debbieduzLAWL
04-26-2007, 05:32 PM
too funny,when my DD was 2 or 3 she said she was going to grow up and have big boobs like mommy.at the time I was a double A.I told her she better grow up more than mommy did.Guess what she did !! the kid is 17 and has been a double d since she was 14.I am going to tell this story at her wedding.
Oh yeah and the time she pulled my stretchy pants down around my ankles in the bank.the teller was in histerics with tears running down her face whilst my DD ran aroud yelling"I see mommys underpants" Good thing I had them on that day.

Moral of the story............
I agree with the duct tape idea.....

marzbe
04-26-2007, 05:32 PM
Kristin, I'm crying so hard I'm laughing.


Then again the whole family still laughes when my aunt tells the story of how my (now 16 year old) cousin went at 21 months as her diaper was getting changed. "We're just two girls with Vaginas." Even teenage cousin can't believe that came out of her mouth. :devil:

Mama Nicole
04-26-2007, 06:06 PM
Kristen..............thanks for the good laugh....and everyone else too.......

Repo girl
04-26-2007, 07:05 PM
Kids......

Once a police officer knocked on the door to tell me that my goats were out. My 2 yr old daughter lifted the hem of my nightgown clear over her head, right in front of the officer. I could have died. I was busy chewing him out, explaning that the neighbor's dog kept breaking down our fence and letting our goats out, and maybe he should do something about that, yadayadayda, and the whole time, my kid is giving him a peep show.