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01-26-2013, 01:33 PM
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#1
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began IP May 25
Thread Starter
Join Date: May 2012
Location: northern MI
Posts: 802
S/C/G: 198/see ticker/140
Height: 5' 2"
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Nashua Nutrition's Customer Service
I have to share how amazed I am with Nashua Nutrition's customer service! Last night I contacted them through their website. My favorite bar from HealthSmart was out of stock, and I asked if I could back-order it and still get the 3fatchicks promo discount on them.
One of their customer service reps just CALLED me, took my entire order over the phone, gave me the discount, and said they will send the item on back order as soon as they get them in (problem at the manufacturers).
I really hesitated to put my phone # in the em to them, but am so glad I did. She said it is quite complicated to explain in an em how to back order something from them. Needless to say, I am one happy customer!
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01-26-2013, 02:14 PM
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#2
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Senior Member
Join Date: Nov 2011
Posts: 1,552
S/C/G: 234/231/180
Height: 5' 8"
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They're New Englanders! It's know wonder they're so nice!
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01-26-2013, 02:32 PM
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#3
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Bingo
Join Date: Nov 2006
Posts: 1,848
S/C/G: 270/202.8/165
Height: 5'8
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what's the 3fc promo discount?
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01-26-2013, 02:46 PM
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#4
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Senior Member
Join Date: Feb 2010
Location: upstate NY
Posts: 1,822
S/C/G: 214/211/150
Height: 5'5"
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3FATCHICKS
I love Nashua, the ship quickly too
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01-26-2013, 03:14 PM
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#5
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Member
Join Date: Jan 2012
Location: Washington
Posts: 81
S/C/G: 170/168/145
Height: 5'8
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Hmm. I didn't know we had a promo code for there. What is it good for?
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01-26-2013, 03:25 PM
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#6
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Junior Member
Join Date: Jan 2013
Location: Seven Valleys, PA
Posts: 20
S/C/G: 282/268/165
Height: 5'6"
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What is Nashua? Sorry...I'm new to IP. Is it an alternative to IP foods?
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01-26-2013, 03:27 PM
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#7
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Junior Member
Join Date: Jan 2013
Location: Seven Valleys, PA
Posts: 20
S/C/G: 282/268/165
Height: 5'6"
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Nice mules KarinF! I rode a mule for 14 years. My mom still has them.
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01-26-2013, 04:14 PM
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#8
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Member
Join Date: Jan 2012
Location: Washington
Posts: 81
S/C/G: 170/168/145
Height: 5'8
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Quote:
Originally Posted by cjennyh
What is Nashua? Sorry...I'm new to IP. Is it an alternative to IP foods?
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Yes it is an online store to buy alternative IP products.
Thank you for the compliment on my mules! I have 3 of them and love riding them
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01-26-2013, 04:26 PM
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#9
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Feed Your Freedom
Join Date: Feb 2008
Location: Carolina Girl
Posts: 4,425
S/C/G: 399.8/362.0/224
Height: 5'8
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Quote:
Originally Posted by KarinF
Hmm. I didn't know we had a promo code for there. What is it good for?
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Nashua Nutrition would like to offer the 3 Fat Chicks Community a 10% Off Discount Code. Use Discount Code 3FATCHICKS (No Spaces) during checkout to receive 10% off your entire order.
This code will expire on Friday, February 1st 2013 at Midnight EST.
Limit 1 Coupon Use Per Customer. Cannot be combined with other discounts or promotions.
Please feel free to pass along this discount code to other 3 Fat Chicks Community members and/or forum postings.
Thank You,
Nashua Nutrition
www.NashuaNutrition.com
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01-26-2013, 06:52 PM
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#10
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Member
Join Date: Oct 2012
Posts: 53
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Quote:
Originally Posted by greeniris
I have to share how amazed I am with Nashua Nutrition's customer service! Last night I contacted them through their website. My favorite bar from HealthSmart was out of stock, and I asked if I could back-order it and still get the 3fatchicks promo discount on them.
One of their customer service reps just CALLED me, took my entire order over the phone, gave me the discount, and said they will send the item on back order as soon as they get them in (problem at the manufacturers).
I really hesitated to put my phone # in the em to them, but am so glad I did. She said it is quite complicated to explain in an em how to back order something from them. Needless to say, I am one happy customer!
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You were lucky. I tried to order these:
http://www.nashuanutrition.com/store...ffs-1-bag.html
based on scorbett's recommendation, but they were (and still are) backordered with no known availability date. NN promptly refunded those items to my CC, but I was really looking forward to trying those.
Glad to hear their customer service is top notch, though!
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01-26-2013, 09:36 PM
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#11
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began IP May 25
Thread Starter
Join Date: May 2012
Location: northern MI
Posts: 802
S/C/G: 198/see ticker/140
Height: 5' 2"
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Susan - thanks for answering everyone's questions. I had to leave shortly after posting this thread.
dcapulet - LOVE the quote in your signature! True for me too!
Last edited by greeniris; 01-26-2013 at 09:39 PM.
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01-26-2013, 09:48 PM
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#12
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Feed Your Freedom
Join Date: Feb 2008
Location: Carolina Girl
Posts: 4,425
S/C/G: 399.8/362.0/224
Height: 5'8
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Quote:
Originally Posted by greeniris
Susan - thanks for answering everyone's questions. I had to leave shortly after posting this thread.
dcapulet - LOVE the quote in your signature! True for me too!
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no problem beautiful lady
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01-30-2013, 05:40 PM
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#13
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Started IP on 1/3/13
Join Date: Jan 2013
Location: Belmont, MA
Posts: 35
S/C/G: 194/171/135
Height: 5'2"
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Quote:
Originally Posted by greeniris
I have to share how amazed I am with Nashua Nutrition's customer service! ... Needless to say, I am one happy customer!
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I was happy to see this post because I ordered them from for the first time today and I was so pleased with the customer service. They contacted me via email about something that I requested in the notes of my order. They did 2 very nice things for me and now they pretty much have a customer for life in me.
Did other people go a little crazy with their order the first time they ordered from Nashua Nutrition? After spending at least $100 a week on IP I was a little spend happy due to how much I could get for a fraction of what I paid on IP. I am actually glad I started on IP with a coach because I learned a LOT but tomorrow is 28 days and it just doesn't seem logical to continue spending so much if it's not necessary. I was actually skeptical about alternatives to be honest. Thanks to Scorbett and the wealth of knowledge she shared with me as well as the alternatives thread, I just couldn't justify staying on IP. I actually want to stay on this for a long time and I hated feeling like I may not be able to afford it long term. Now, I can.
Another reason that I am so grateful for this group!
Carry on,
Ali
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