I love my Fitbit. So much! And I second the 'great customer service'.... its amazing customer service, really.
And I've lost more with my Firbit than I did with my BodyBug.
From 6/2011 - 8/2012 I lost 116lbs with 3FC help! Now I'm restarting post April 2014 baby!
That's not sweat, it's your fat cells crying! KEEP GOING!