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Old 03-03-2007, 06:49 PM   #2
alinnell
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Join Date: Jan 2006
Location: Southern California
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I had a similar experience using that online Travel - o - city site. I called them......India--wouldn't you know it! But I explained my dilemma and they gladly made my change even though it was marked as non-refundable (I was booking employees to send to an out of state job and accidentally sent the "wrong" employees!). All they charged was a $5 service fee, but the call took a good half hour to straighten out.
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